GDPR & Data Policy
Introduction
Welcome to Vesture Ltd. We are deeply committed to protecting your personal data and respecting your privacy. This policy outlines exactly how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).Data We Collect
We collect and process the following types of personal data to provide our expert estate agency services:
● Identity & Contact Data: Name, email address, phone number, and address.
● Property Data: Property preferences, search criteria, and property ownership details.
●Transaction Data: Identification details (for anti-money laundering checks) and financial information where applicable (e.g., for mortgage or rental applications).
● Communication Data: Any other information you provide when contacting us via phone, email, or our website.How We Use Your Data
We use your personal data strictly for the following purposes:
●To provide our expert property services, including buying, selling, renting, and letting properties.
●To communicate with you regarding property listings, inquiries, and transaction progress.
●To comply with all relevant legal and regulatory obligations (e.g., HMRC, Right to Rent checks).
●To send relevant marketing communications (only if your explicit consent has been provided).Legal Basis for Processing
We process personal data based on the following legal grounds, as defined by GDPR:
Contractual Obligation
Processing necessary to fulfil our contract with you (i.e., providing our agreed-upon property services).
Legal Compliance
Processing required by law (e.g., mandated anti-money laundering checks).
Legitimate Interest
Processing necessary for legitimate business purposes (e.g., improving customer service, fraud prevention).
Consent
Processing carried out where your explicit consent is required and provided (e.g., marketing communications).Data Sharing & Third Parties
We only share your data when necessary to provide our services, and we ensure strong protections are in place. We may share your data with:
●Service Providers: Trusted partners necessary for transactions (e.g., solicitors, surveyors, and specialized mortgage brokers in our network).
●Regulatory Bodies: Where required by law for compliance.
●Marketing Providers: Only with your prior, explicit consent.
We do not sell or rent your personal data to any third parties.Data Storage & Security
We store your data securely and implement robust technical and organizational measures to prevent unauthorized access, disclosure, alteration, or loss. Data is retained only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal record-keeping requirements.Your Rights
Under GDPR, you have the following important rights regarding your personal data:
Access
You can request a copy of the personal data we hold about you.
Rectification
You can ask us to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten)
You can request the deletion of your data where applicable.
Restriction
You can request that we limit the processing of your data.
Objection
You can object to our processing of your data in certain circumstances.
Data Portability
You can request the transfer of your data to another provider.
To exercise any of your rights, please contact us at hello@vesture.co.uk.Cookies & Tracking Technologies
Our website utilizes cookies and tracking technologies to enhance user experience and collect analytical data. Please refer to our separate Cookie Policy for full details on how we use and how you can manage your preferences.Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on our website.Contact Us
For any questions regarding this policy or your data rights, please contact us at:
Email: hello@vesture.co.ukPhone: 0203 695 9333
Website: www.vesture.co.uk
Postal Address:
Vesture Ltd, College House,
17 King Edwards Road, Ruislip, HA4 7AE